Effective Date: 1st January, 2025
1. Information We Collect
A. Personal Information
We collect personal information that you voluntarily provide when using Jolt. This includes:
- Account Information: Name, email address, DOB, and Occupation.
- Profile Details: Profile information such as your preferences and goals.
B. Usage Data
Automatically collected data about how you interact with Jolt, including:
- Device Information: Device type, operating system, app version, and unique device identifiers.
- Activity Data: App usage patterns, screen time statistics, and engagement metrics for reports, challenges, and goals.
C. Location Information
With your consent, we may collect your approximate location for customized features, such as location-based challenges.
D. Contact and Verification Information
To enhance your experience and enable social features, we collect:
- Contact Information: Access to your device contacts to help you find and connect with friends who also use Jolt. This contact data is tied to your user identity.
- Phone Number: Your phone number for account verification, user authentication, and to identify your account when friends search for you on the platform.
- Email Address: Your email address is collected and tied to your user identity for account management and user identification purposes.
E. Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze app usage.
2. How We Use Your Information
A. Provide and Improve Our Services
- Facilitate app functionality, including app blocking, screen time tracking, and challenges.
- Personalize user experiences and recommend features or challenges tailored to your goals.
B. Communication
- Send important updates, security alerts, and customer support responses.
- Deliver promotional offers or tips to maximize app benefits.
C. Analytics and Research
- Analyze usage patterns to improve app performance and user experience.
- Identify trends and preferences to develop new features.
D. Compliance and Safety
- Enforce our Terms of Use.
- Detect, prevent, and address fraudulent or illegal activities.
E. Contact and Social Features
We use your contact information, phone number, and email address specifically for:
- Friend Discovery: Enable you to find and connect with friends who also use Jolt by matching contact information.
- Account Verification: Verify your phone number to secure your account and prevent unauthorized access.
- User Identification: Link your email and phone number to your user identity for account management and friend connections.
- Product Personalization: Customize your app experience based on your social connections and preferences.
- App Functionality: Ensure core social and verification features work properly.
- Internal Analytics: Analyze usage patterns and social engagement to improve our services.
- Service Improvement: Use aggregated, anonymized data to enhance app features and user experience.
F. Marketing and Surveys
To conduct online research surveys and deliver marketing content relevant to user preferences.
3. Data Sharing and Disclosure
We do not sell your personal data. Your information is only shared in the following circumstances:
A. With Your Consent
When you provide explicit permission to share your data with third parties.
B. With Service Providers
We may share information with third-party vendors who assist in app operations, analytics, and customer support under strict confidentiality agreements.
C. Legal Obligations
We may disclose information to comply with applicable laws, regulations, or legal processes.
D. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties with appropriate safeguards.
E. Public Forums
Any content shared in public forums or community spaces within Jolt may be visible to other users.
4. Data Security
We implement robust measures to safeguard your data:
- Encryption: Data is encrypted during transmission and storage.
- Access Controls: Only authorized personnel can access your data.
- Regular Audits: Systems are routinely monitored and tested for vulnerabilities.
While we strive to protect your information, no method of electronic storage is 100% secure. Users are encouraged to use strong passwords and maintain the confidentiality of account credentials.
5. Your Rights
A. Access and Update
You can access and update your personal information through the app settings.
B. Data Portability
Request a copy of your data in a portable format.
C. Data Deletion
Request the deletion of your data by contacting us at hello@thejoltapp.com
D. Opt-Out
- Stop receiving promotional communications via the app's settings.
- Disable certain data collection features, such as location tracking, through your device settings.
6. Children's Privacy
Jolt is not intended for children under 13 years of age in the U.S. (or under 18 in India without parental consent). If we learn that we have inadvertently collected personal data from a child, we will delete it promptly. Parents or guardians can contact us to request the removal of such information.
7. International Users
Users outside of India and the U.S. should be aware that your information will be processed and stored in these regions. By using Jolt, you consent to such data transfer in compliance with local laws.
8. Data Minimization and Retention
We prioritize minimizing data collection and only retain information as necessary to provide services or comply with legal obligations. When data is no longer needed, it is securely deleted.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be effective upon posting, and we will notify you of significant updates. Please review this policy regularly.
10. Contact Us
If you have questions, concerns, or feedback about this Privacy Policy, you can reach us at:
By using Jolt, you agree to this Privacy Policy and our commitment to protecting your personal data. Thank you for trusting us with your information.
- Email: hello@getjolt.app
- Address: Jolt Office, NSP, Pitampura, Delhi - 110034